The Total Revenue chart provides a month-by-month overview of your chiropractic practice’s income performance, displaying two key financial indicators:
Total Revenue — the total amount billed for services and products during the period.
Collected Revenue — the actual payments received from patients and insurance.
This KPI helps you visualize trends in income generation and collection efficiency over time, providing a clear snapshot of financial health.
Total Revenue is one of the most essential financial indicators in chiropractic practice management.
By comparing total billed versus collected amounts, you can quickly evaluate how well your practice converts clinical activity into cash flow.
A high gap between billed and collected values may point to issues such as:
Insurance delays or denials.
Unpaid patient balances.
Gaps in follow-up or posting accuracy.
Consistently tracking this KPI ensures your billing operations are effective and helps you maintain sustainable revenue growth.
If collected revenue lags behind total revenue for consecutive months, investigate billing, claim processing, or patient payment workflows.
Review month-over-month performance to assess whether your total revenue is increasing in line with patient visits or service volume.
Measure how quickly billed amounts are collected. Slower collection cycles may indicate a need to refine your claims submission or patient billing process.
Use this KPI in financial meetings to evaluate how well your billing and front desk teams are managing charge entry, collections, and follow-up tasks.
Predict revenue trends for future months to guide staffing, marketing, or reinvestment decisions.
For a financially healthy chiropractic practice, the goal is to collect at least 90–95% of billed revenue within 30–45 days of the service date.
Outstanding balances older than 60 days should represent less than 10% of total accounts receivable.
Practices that perform well in this KPI typically maintain clean claim submissions, verify insurance eligibility upfront, and follow structured payment collection protocols.
Regularly reviewing this metric helps owners quickly identify revenue leaks, maintain steady cash flow, and ensure operational stability.
Monitoring both trends — total billed and collected — provides a holistic view of financial performance across months and helps guide proactive business decisions.
Provides visibility into revenue health over time
Identifies collection inefficiencies and cash flow delays
Supports financial forecasting and planning
Improves team accountability across billing and operations
Enables data-driven business management for growth and stability