|
|
|
|
Browse through our extensive collection of articles, user guides and FAQs to quickly find answers
to your questions.
|
View your existing tickets, post comments, or open a new request to talk to one of our live
support agents.
|
|
|
|
|
As questions, share ideas, start a conversation with other users to get the most out of your Practice Management System
|
Chat
Don't forget we are always here, use the chat in the bottom right corner of your screen to speak to a live person now!
|
Support Services
|
Configuration Assistance
Who likes messing around with settings and figuring out endless configuration possibilities? That's why we think its so important your account comes pre-configured so you can get started as quickly as possible. However, we know how important it is to customize your solution to your practice. Which is why we offer configuration assistance as part of your membership. Just let our support team know what you want and our Configuration Team will update your account to meet your needs.
|
|
|
|
Product Training
Want to learn more about a specific feature or functionality then register for a personalized hands on training session where our trainers will coach you on everything you need to know about your Account and guide you through the best practices so you can get the most out of each feature. The best part is product training is available as a Self-Paced option through our dedicated online training videos or live with one of our dedicated trainers.
|
|
Onboarding
Get the most out of your system and have one of our onboarding specialist walk you through the full suite of features through an unlimited number of one on one training sessions. This way you'll learn how to efficiently use your system, how to find support, and get up and running as seamlessly as possible. The best part is that Onboarding is included with every contract at no added cost, so whether you just signed up, brought on a new staff member, or just want a refresher. Register for an onboarding session today!
|
|
|
|
Knowledge Base
Why wait for support? How to use NUVAsuite is fully documented with training guides, videos, how tos, best practices, and FAQs. Available 24 x 7 x 365 through our online support portal. Just search for an article for an instant detailed walkthrough on any aspect of the system. If you cant find what your looking for or just need a bit of hand holding, our support team is standing by and eager to help just open a support ticket or chat with one of our live agents and we will get a customized answer to you as quickly as possible.
|